- Are there set watering days in San Jose?
- No. As of August 2026 there are no set watering days for San Jose Water Company customers: no odd/even schedule, no assigned weekdays, and no days-per-week cap. San Jose operates under Valley Water's permanent Water Conservation as a Way of Life rules, adopted June 13, 2023, which regulate hours, runoff, and rain rather than specific days.
- What hours are sprinklers allowed to run?
- Valley Water Ordinance 23-02 prohibits applying potable water to any outdoor landscape between 9 a.m. and 6 p.m. through overhead irrigation, so sprinklers run before 9 a.m. or after 6 p.m. SJWC's own graphic asks customers not to use sprinklers between 10 a.m. and 8 p.m., but that is request wording; the enforceable ordinance hours are 9 a.m. to 6 p.m. For best results, SJWC's recommended schedule says the best time to irrigate is between midnight and 5 a.m.
- Does the 9 a.m. to 6 p.m. ban apply to drip irrigation or hand watering?
- No. The ban applies only to watering through overhead irrigation, so drip irrigation and hand watering are not covered by the hours restriction as written. The rain rule, the runoff rule, and the other year-round rules still apply.
- What happens when it rains?
- Watering is prohibited during and within 48 hours after measurable daily rainfall of at least 0.25 inches. This is a permanent year-round rule under Valley Water Ordinance 23-02, not a drought measure.
- What watering is exempt from the rules?
- Ordinance 23-02 states that potable water use is not prohibited to the extent necessary to ensure the health of trees and other perennial non-turf plantings, or to address immediate health and safety, sanitation, or fire protection needs as determined by the fire marshal, done in a way that prevents runoff. The non-functional turf ban covers only commercial, industrial, and institutional sites including HOA common areas; Valley Water states it does not apply to residential lawns, school fields, sports fields, or areas regularly used for civic or community events. Car washing is allowed by hand without a hose, with a hand-held hose equipped with an automatic shut-off nozzle, or at a commercial car wash using recycled or recirculating water.
- What are the fines for water waste in San Jose?
- Right now Valley Water is not issuing any. Its enforcement page states there is currently no call for mandatory water use reduction, therefore it will not be issuing fines for water waste violations; enforcement is educational, though water retailers and local municipalities may issue fines or take other actions such as installing a flow restrictor. If a mandatory reduction is called, Ordinance 23-02 sets a ladder: a warning notice, a second notice after at least 14 days (within 12 months), a third after at least 14 more days, then a site visit and an administrative fine of up to $100 per violation found. Extraordinary circumstances can bring a fine of up to $10,000, and a violation continuing 31 or more days after a Notice of Violation can add up to $10,000 more, plus up to $500 for each additional day; appeals go in writing to the Clerk of the Board within 30 calendar days.
- Didn't San Jose have a two-day-per-week watering limit?
- It did during the 2021-2022 drought, under an ordinance that Valley Water Ordinance 23-02 explicitly replaced and rescinded on June 13, 2023. SJWC's own mandatory drought allocations and surcharges ended April 11, 2023. Sites still claiming a mandatory twice-weekly San Jose schedule for 2026 are contradicted by the suppliers' own current pages.
- My address is in San Jose but SJWC is not my supplier. Whose rules apply?
- Parts of San Jose are not served by SJWC: the San Jose Municipal Water System serves North San Jose/Alviso, Evergreen, and Edenvale/Coyote Valley, and Great Oaks Water Company serves the south San Jose/Santa Teresa area. All are Valley Water retailers, so the Ordinance 23-02 conduct rules apply county-wide, but retailer-level programs differ. Check the supplier named on your water bill.
- How do I report water waste in San Jose?
- Use the Access Valley Water portal at access.valleywater.org, call 408-630-2000, or use the report form on valleywater.org; anonymous reports are accepted, and Valley Water asks for photos, cross-streets, and landmarks. SJWC customers can also use SJWC's Report Water Waste form at sjwater.com, and for emergencies call 408-279-7900.