- What days can I water in Pasadena?
- From April 1 through Oct. 31, even-numbered addresses water on Mondays and Thursdays, and odd-numbered addresses water on Tuesdays and Fridays. From November 1 through March 31 the limit is one day per week, Mondays for even-numbered addresses and Tuesdays for odd-numbered addresses. PWP applies the schedule to all residential customers, including multi-family complexes such as apartments and condominiums, and to businesses.
- What hours can sprinklers run?
- All watering must be done before 9 a.m. or after 6 p.m. The city code bans watering or irrigating lawn, landscape or other vegetated area between 9:00 a.m. and 6:00 p.m. on any day, with three carve-outs: a hand-held bucket or similar container, a hand-held hose equipped with a water shut-off nozzle or device, and very short periods for the express purpose of adjusting or repairing an irrigation system.
- How many minutes can each sprinkler zone run?
- There is no limit. PWP publishes no per-station run time and no minute limits by nozzle or sprinkler type, and neither its watering schedule page nor Chapter 13.10 sets any number of minutes. The only equipment figure in the rules is the drip threshold of no more than 2 gallons of water per hour per emitter, which is a test for exemption from the day limits rather than a run-time limit.
- What is exempt from the watering-day limits?
- Under Pasadena Municipal Code 13.10.037, the department in its sole discretion exempts irrigation zones that exclusively use low flow drip systems where no emitter produces more than 2 gallons of water per hour, watering with a hand-held bucket or a hand-held hose with a shut-off nozzle, and very short periods for adjusting or repairing an irrigation system. Also exempt are maintenance of trees needed to sustain their health and viability, vegetation intended for consumption such as fruit trees and shrubs, landscape for fire protection or soil erosion control, plant materials rare or essential to protected species, active public parks and playing fields including school and day care fields up to 3 days per week, establishment of newly planted drought tolerant, shrub or native landscape planted within the prior six months, and actively irrigated environmental mitigation projects. There is no heat-wave exception, no allowance for smart controllers, no potted-plant exception, and no general new-turf exception.
- What is the fine for watering on the wrong day?
- First offense is educational: PWP issues a written notice of violation with no monetary penalty, stating the facts, the possible penalties and the right to a hearing. For residential customers and all other customers with meters smaller than 1-1/2 inch, the amounts within the preceding 12 calendar months are $100.00 for a second violation, $200.00 for a third, $350.00 for a fourth, and $500.00 for a fifth and any later one. Non-residential customers with meters 1-1/2 inch or larger pay exactly double: $200.00, $400.00, $700.00, then $1,000.00. Penalties are added to the water bill, and PWP can install a flow restrictor of about 1 gallon per minute capacity for services up to a 1-1/2-inch meter after at least 48 hours advance written notice, with the customer paying the install and removal charges. A written hearing request must reach the department within 10 days of the date of notification, and a timely request automatically stays the penalty until a decision is rendered.
- What happens when it rains, and what else is banned year-round?
- No watering during and within 48 hours after periods of rain, on any day of the week. Other year-round rules ban runoff onto adjacent property, non-irrigated areas, walkways, roadways, parking lots or structures, watering ornamental turf on public street medians with potable water, and washing down paved surfaces except to alleviate safety or sanitary hazards using a hand-held bucket, a hose with a shut-off nozzle, or a low-volume high-pressure cleaning machine that recycles water or a water broom. Decorative fountains and water features must recirculate, and vehicle washing is by hand-held bucket or a hose with a shut-off nozzle, which does not apply to commercial car washing facilities. Under the Level 2 rules a leak must be repaired within 48 hours of notification unless other arrangements are made.
- My address says Pasadena or Altadena, but these rules do not match my bill. Why?
- PWP does not serve everyone with a Pasadena or Altadena mailing address. Neighboring and overlapping retailers include Lincoln Avenue Water Company, Rubio Canon Land and Water Association, Las Flores Water Company and Kinneloa Irrigation District in and around Altadena, Sunny Slope Water Company and Valley Water Company toward East Pasadena and San Gabriel, California American Water in San Marino, and the separate city utilities of South Pasadena, Sierra Madre, Arcadia, Alhambra and Glendale Water and Power. Each sets its own watering days, so check the utility named on your water bill rather than your city name.
- How do I report water waste in Pasadena?
- Contact the Pasadena Citizen Service Center by phone at 626-744-7311, Monday through Friday, 7:30 a.m. to 5 p.m., online at ww5.cityofpasadena.net/citizen-service-center/, or through the free Pasadena CS mobile app for Android and iPhone. PWP asks for the specific address where the waste is occurring, the date and time observed, and a description of the waste, with a photo optional. Reportable conduct includes outdoor watering at any time on restricted days or between 9 a.m. and 6 p.m. on allowed days, watering within 48 hours of rain, washing down paved surfaces with potable water unless for safety or sanitation, an unrepaired leak or broken water system, excessive runoff, and using a hose without a shut-off nozzle. Fine waiver requests go to water_waste@cityofpasadena.net.
- Isn't Pasadena one day per week all year?
- Not now. The one-day-per-week rule applies only from November 1 through March 31, while April 1 through Oct. 31 allows two days per week. Both come from the Level 2 Water Supply Shortage Plan under Pasadena Municipal Code 13.10.045, which PWP states has been in effect since September 2021, and no newer declaration and no move to Level 3 or Level 4 appears on PWP's site as of August 2026.